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OUR SERVICES

POOL CONCIERGE, FOOD & BEVERAGE SERVICES, AND POOL MAINTENANCE

Enhancing Guest Experiences with Seamless Poolside Service and Expert Care

At Waves Management, we specialize in delivering exceptional poolside experiences through our comprehensive Pool Concierge and Food & Beverage (F&B) services, coupled with expert full-service pool maintenance. Designed specifically for luxury resorts, beach clubs, and hotels, our integrated approach ensures your aquatic spaces operate flawlessly while offering guests unparalleled comfort and hospitality.

POOL CONCIERGE SERVICES

Our Pool Concierge team is dedicated to creating a welcoming, efficient, and personalized experience for your guests. From arrival to departure, our concierges act as the frontline ambassadors of your pool and beach amenities.

  • Guest Services & Assistance: Greeting guests, managing towel distribution, reserving lounge chairs and cabanas, and coordinating beach and pool equipment rentals such as umbrellas, floats, and water sports gear.
  • Activity Coordination: Organizing pool games, wellness classes, and kids’ activities in collaboration with your programming team.
  • Safety & Compliance: Ensuring all pool rules and policies are communicated effectively, assisting with crowd management, and liaising with lifeguards and management.
  • Clean & Organized Environment: Monitoring poolside cleanliness, replenishing supplies, and coordinating with housekeeping for seamless operations.
  • VIP & Event Support: Managing guest requests during private parties, weddings, and corporate events to ensure flawless execution.

FOOD & BEVERAGE (F&B) SERVICES

Elevate the poolside dining and refreshment experience with Waves Management’s bespoke F&B offerings, designed to delight guests and maximize revenue opportunities.

  • Poolside Food & Beverage Delivery: Efficient, professional waitstaff providing beverage and snack service directly to guests lounging poolside or in cabanas.
  • Customized Menus: Collaboration with your culinary team to offer seasonal, refreshing, and locally sourced menus tailored for the pool environment.
  • Event Catering Support: Coordinated F&B service for pool parties, weddings, and special events with dedicated staffing and logistics management.
  • Bar Services: Full-service pool bars staffed by experienced bartenders delivering cocktails, mocktails, and refreshing beverages with flair and professionalism.
  • Inventory & Supplies Management: Handling of stock, ordering, and storage to ensure smooth, uninterrupted service.
Food Beverage Service

FULL POOL MAINTENANCE & TECHNICAL SERVICES

Quality Water

Behind every flawless pool experience is expert maintenance — and Waves Management is proud to provide comprehensive pool care services that protect your investment and ensure guest safety.

  • Water Quality Management: Routine testing and balancing of pool water chemistry (pH, chlorine, alkalinity) to maintain optimal health standards and prevent issues such as algae growth or corrosion.
  • Equipment Inspection & Repair: Regular checks and maintenance of pumps, filters, heaters, and lighting systems to ensure peak performance and longevity.
  • Cleaning & Sanitation: Scheduled vacuuming, skimming, and surface cleaning, including pool decks and surrounding areas.
  • Emergency Repairs & Troubleshooting: Responsive technical service available to address urgent issues promptly and minimize downtime.
  • Compliance & Documentation: Ensuring all pool operations meet local health and safety regulations, with thorough reporting and record-keeping.
  • Preventative Maintenance Programs: Tailored maintenance schedules designed to reduce long-term costs and extend equipment life.

WHY CHOOSE WAVES MANAGEMENT?

  • Integrated Solutions: We provide a full spectrum of pool services, from guest-facing concierge and F&B offerings to behind-the-scenes technical maintenance—creating a cohesive, premium experience.
  • Experienced & Trained Staff: Our team is trained to uphold the highest hospitality standards, delivering exceptional service with professionalism and attention to detail.
  • Customized Programs: Services are tailored to meet the specific needs and brand identity of each property.
  • Operational Excellence: Focused on safety, cleanliness, and guest satisfaction to elevate your property’s reputation and repeat business.
  • Technology-Driven: Use of modern scheduling, inventory, and reporting software to maximize efficiency and transparency.
Pool Management
Pool Management3

Partner with Waves Management

Whether you’re looking to enhance your poolside guest experience, increase F&B revenue, or ensure your pool equipment runs flawlessly year-round, Waves Management is your trusted partner.

Contact us today to discuss a customized pool services plan that aligns perfectly with your resort’s goals and guest expectations.

info@wavesmanagement.com | www.wavesmanagement.com

CONTACT US NOW

WE MANAGE ALL ASPECTS OF POOL SERVICES INCLUDING

POOL DECK OPERATIONS & F&B MANAGEMENT

The goal of Waves Management food and beverage operations is to provide professional customer service and a quality customer experience. We want to make sure that our team is maximizing on consistent guests satisfaction and revenue management. We provide our team with continuous training throughout the year. We deliver a professional and clean cut team with exceptional services.

WSI SWIM CLUB MANAGEMENT

We provide swim club instructors for the following:

• Swim Lessons
• Water Aerobics
• Community Water Safety

Waves Management-Service & Maintenance

SERVICE & MAINTENANCE

Homeowner's and property managers want a sparkling pool year-round but do not have the time to manage the pool. A CPO Certified Waves Pool Technician will make sure the pool is operating properly by cleaning, balancing the chemicals, and monitoring pool equipment. Daily to weekly maintenance services include checking and balancing the pool chemicals Shocking the pool (if necessary) Surface skimming & bottom debris removal Cleaning the skimmer baskets Brushing down all pool surfaces Backwashing (if necessary) Cleaning the pool deck ( Debris removal) Cleaning & inspecting the pool equipment

WE WORK WITH

  • HOTELS
  • RESORTS
  • HOA COMMUNITIES
  • BEACH AND COUNTRY CLUBS
  • PRIVATE RESIDENTIAL PROPERTIES

MENU

CONTACT

EMAIL: info@wavesmanagement.com

PHONE: 561-843-0481
Mon-Fri: 9 AM – 6 PM EST

ADDRESS:
8000 N. Federal HWY Suite
210 Boca Raton, FL 33487  

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